The following terms and conditions – and the successive changes – apply to all our online services made available, directly or indirectly, through any mobile device, e-mail or by phone.
These pages, their content, their structure and the online hotel booking service provided on and through this same website (the “Service”) are owned, managed and provided by ISCHIA.INFO and is provided for your personal use only with non-commercial purposes, governed by the terms and conditions described below.
1. Purpose service
Through this website we (Ischia.info and affiliates partners) provide an online platform that allows us to advertise hotels (including all types of temporary accommodation) can advertise apartments or rooms for booking and site visitors to make reservations.
By making a reservation through Ischia.info, you will do a direct contractual relationship (binding in legal terms) with us.
Some offers on this site are upon request and receipt of the booking within 24 hours you will receive from us a message by e-mail in which notify you of the outcome of the request with the method of payment.
Other offers may instead be with immediate guarantee of availability or non-refundable and once you have sent the booking you will be returned automatically to our secure payment by credit card.
In providing our services, we disclose the data that we have been provided by the hotel / residence in our contract with the relative rates or offers.
Our services are available for personal, non-commercial use only. Therefore, it is not allowed to resell, use, copy, deep-link, monitor (eg spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any type of activity having commercial or competitive purposes.
2. Prices and Best Rate Guarantee
The prices on our website are highly competitive. All rates published on the website include VAT (excludes any Tax that the chosen location may apply like local city taxes to pay always on the spot), unless otherwise indicated on the website or e-mail confirmation.
Sometimes on our website you can find cheaper rates for a stay. However, these rates, the proposed hotel, may lead to restrictions and special conditions, for example with regard to cancellation or refund. Before making a booking, check thoroughly for any of these conditions in detail about the room and rates.
Ischia.info uses high ethical standards and respects your privacy. Unless required by law by the relevant jurisdiction, and except for the transmission of your hotel name, your e-mail address and details of your credit card – whose aim is to complete the reservation for the selected hotel – we will not disclose your personal information to third parties without your consent.
4. Free Service
Our service is free. Unlike many other sites, we will not charge any additional cost for the service offered, not will be charged extra (related to the reservation) to the room rate. We will not charge any extra cost on your credit card except the amount provided for the offer.
Once you have received the final confirmation from our site booked the offer will be communicated even our payment methods.
For offers / Reservations “on request” will have the opportunity to choose whether to pay by bank transfer or by credit card by going to our “area payments” on our website.
Choosing the mode of payment by credit card will receive from us a “login” (which coincides with your e-mail address) and a “code practice” (automatically generated by the system) where it will be shown in the secure form of payment proposed from “PAY PAL”
For offers / or non-refundable reservations with immediate payment sent once the reservation will be sent to the secure payment form suggested by “PAY PAL”or “STRIPE”
In order to safeguard and encrypt your credit card information when in transit to us, we use the “Secure Socket Layer” (SSL).
For certain rates or special offers, your credit card may be pre-authorized or charged (sometimes without any option for refund) upon reservation and confirmation of the booking. Before making your booking, carefully monitored by the presence of such conditions in the room details and rates.
In the event of fraud or unauthorized use of your credit card by third parties, most banks and credit card companies that provide you assume the risk and cover all the charges resulting from such fraud or unauthorized use. This, however, could lead to the debit your card to a deductible (usually corresponding to 50,00 EURO, or the equivalent in your currency).
In the event that the company that issues your credit card or bank may also charge you that amount because of unauthorized transactions resulting from a reservation made on our website, we’ll compensate you for that amount, up to an amount of € 50.00 (or the equivalent in your local currency). In order to perform the compensation, be sure to report this fraud to your credit card provider (in accordance with its reporting rules and procedures) and contact us immediately by e-mail ( email@example.com). Reports in the e-mail “credit card fraud”, providing evidence of the excess charged (eg. The policy of the issuer of the credit card). This compensation applies only to reservations that have made use of secure server Ischia.info and only after having verified that the unauthorized use of your credit card resulting from default or from an act of negligence on our part and not from your improper use of a secure server.
By making a booking, you accept and approve the relevant cancellation and no-show policy of that and any other rules or additional terms applicable to your reservation or during your stay, including services and / or products offered.
The general cancellation and no-show policy of each hotel are mentioned on our website at the hotel information pages, during the reservation procedure and in the email confirmation. For certain rates or special offers are not permitted cancellations or changes. Before making your booking, carefully monitored by the presence of such conditions in the room details and rates.
If you want to check, change or cancel your reservation, please access your email confirmation and send us a message at firstname.lastname@example.org with all your needs.
Before making your booking, we recommend that you carefully read the rules relating to cancellation and no-show.
7. Further correspondence
By making a booking you consent to receive, shortly before the date of arrival, an e-mail containing information about your destination and offers many details (including any offers of third parties) relating to your booking and destination, and possibly after your stay at the hotel, you will receive an email with a request to complete the questionnaire rating the host.
The guest reviews completed could be loaded on the hotel or other service pages on our website in order to provide (future) customers on your point of view about the level of service / quality of the hotel and used by Ischia.info, in its sole discretion (eg. for reasons of marketing, promotional purposes or for improving the service), website or social networking platforms on the newsletter, in case of special promotions, on applications or on other channels owned and housed, used or controlled by Ischia.info. We reserve the right to edit, refuse or remove reviews at our sole discretion.
9. Disclaimer and Limitation of Liability
Subject to the restrictions and details provided in the cases provided for under these terms and conditions and as allowed by law, shall be liable only for direct damages actually suffered, incurred or paid by you were getting into, due to a failure of our obligations in respect of the services that we should fulfill. The compensation may be up to the total cost of your reservation, as stated in the e-mail confirmation (or one event or series of connected events).
However, and as permitted by law, neither we nor any of our agents, officers, employees, representatives, subsidiaries, affiliates, partners, affiliates (distribution), licensees, agents or persons involved in the production, sponsorship, in promotion or dissemination of the site and its contents, shall be liable for any loss or punitive damages, special, indirect or consequential damages, any loss of production, profit, income, contractual, for injury or damage to reputation and reputation, the loss of the right, the inadequacies of information (descriptive) (including rates, availability and classification), made available on our Web site, for services rendered or products offered by the hotel, for damages (direct, indirect, consequential or punitive), losses or costs incurred, paid or to which you were getting into, as a result of the inability to use or delay of our website, but subsequent or connected for use, or for personal injury, death, property damage or other damage (direct, indirect, special, consequential or punitive), losses or costs incurred, paid or to which you went against it, for actions (legal), errors, violations, offenses (serious), willful misconduct, omissions, negligence, misrepresentation, or strict liability for a wrongful act attributable (wholly or partially) to the hotel (its employees, directors, directors, agents, representatives or affiliated companies), including deletions (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
Unless otherwise specified, the software needed to provide our services, made available or used by our Web site and content copyright (including copyright), the information and material on our site are the property Ischia.info trademark of Pithecusa Travel srl, its suppliers or its provider.
To the extent permitted by law, these terms and conditions and the provision of our services will be governed by and construed in accordance with Italian law and any dispute arising under these terms, the general conditions and our services will be provided only to the proper courts Naples (Italy).
The original Italian text of these Terms and Conditions may be translated into other languages.
The translated version is unofficial and illustrative purposes only, and no legal value. In case of dispute or inconsistency or discrepancy between the Italian and the translations into other languages of these Terms and Conditions, the Italian text shall prevail and will be the final version.
In the event that any provision of these Terms and Conditions will lose validity, or becomes non-binding, you will continue to abide by all the other terms set forth herein. In this case we will replace that clause with a clause is valid and binding, which has an effect as possible to the replaced and you implicitly accept in respect to the contents and purposes of these Terms and Conditions.
11. Who is Ischia.info
All our services are provided by Pithecusa Travel srl. limited liability company subject to Italian law with registered office in Via Alfredo De Luca 63, 80077 Ischia, Italy, and registered at the Chamber of Commerce of Naples, with registration number 796246; regional licensed Travel Agency and TO 556